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FREQUENTLY ASK QUESTIONS
Terms & Policies
Please make sure to read our Terms & Policies before ordering or starting a project with us!
Still Have Questions?
Is your question not here? Please feel free to contact us with any questions you might have! We’re here to help.
Every site we create are responsive for visitors on all devices. Because more than half of all visits online or to your site are on mobile devices.
WILL I BE ABLE TO UPDATE MY SITE ON MY OWN?
We always do what we can to enable clients to be able to update their sites on their own. Sometimes, depending on the complexity of a website, it’s not always possible for a client to update everything themselves. For e-commerce sites, you will at the very least be able to add/manage products from within your admin.
You do not need to know HTML or buy any special software to do the basic operations of your site (i.e. adding/editing products, managing orders, etc.) We recommend getting on a monthly support plan to provide priority support and updates for at least the first 6 months after launching your site.
CAN I HAVE YOU MAKE UPDATES TO MY SITE WHEN NEEDED?
Absolutely. You can just contact us with a list of what you need and we’ll provide a quote. Our hourly rate is $75. You may also sign up for one of our monthly maintenance plans. Members on a plan receive work at our discounted hourly rate of $50. You can sign up for our plans at any time.
I'M USING WORDPRESS. WHAT SHOULD I DO ABOUT PLUGIN UPDATES?
Every WordPress site we set up gets a backup system that makes automatic backups. When you see a notice that one of your plugins needs to be updated, it’s a good idea to take a backup first. It’s easy to do, just a couple of clicks. Then install the update and make sure everything’s working right. If it isn’t, you can easily restore the site to the update you just made.
Please note – while I encourage users to get to know how their sites work, sometimes plugin updates cause conflicts or other issues and could “break” your site temporarily. If you’re not comfortable making these updates on your own then I would recommend getting on a maintenance plan.
WHAT IS ECOMMERCE AND IS IT THE RIGHT PATH FOR ME AND SHOULD I OPEN AND ONLINE STORE?
Yes, definitely! E-commerce stand for Electronic commerce or basically and online store. An the term used to describe the process of selling goods and services over the Internet. In the most general sense, simply creating a website that advertises and promotes your products can be considered E-commerce. Over the years, E-commerce have become much more sophisticated with the introduction of mobile commerce, inventory management systems, data collection systems, etc.
E-commerce now offer businesses elaborate online stores where customers can browse thousands of products, place an order, select the desired shipping method and pay for their purchases using their credit cards. Paypal, or other form of payment online. You can even view if your purchase order is in transit via UPS, USPS, or DHL tracking systems or any other carrier associated with the e-commerce store.
If you are reading this, you are probably already half-way on the idea of extending your business online or having and online store. "Over 20 years ago, there were a measly 40 million people using the internet in the U.S., and online sales generated only $2.4 billion. In 2017, more than 287 million people in the U.S. alone use the internet –– and online sales are expected to hit $440 billion by year end Says by ecommerce " and that’s a conservative estimate. As more people world-wide gain access to the internet, E -commerce and online shopping will become second nature to consumers and businesses. Therefore, opening an Ecommerce store to accompany your brick and mortar or as a stand-alone prospect, could be vital to your success.
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